Account Management
How do I change the currency of my subscription?
After signup, the currency cannot be changed on the subscription. If you need to change the currency : Cancel your existing subscription Sign up again for the preferred subscription in the preferred currency using the same email address you ...
How do I access invoices?
You can download your invoices from the Billing tab on your SAS Account page, found here. If you cancelled and reactivated your subscription and you require invoices prior to the cancellation, please contact support@selleramp.com.
How do I pause my subscription?
You can now pause your SellerAmp subscription in under Subscriptions on SAS's Account page. If you’re near your renewal date, please get in touch with support@selleramp.com.
How do I update payment details?
Update your payment details here - you can verify your current payment method in the Billing section of the Account page.
How do I cancel my trial?
You can cancel your subscription here.
When will my subscription renew?
The renewal date can be found in the SAS Subscriptions Account section.
How do I downgrade my subscription?
You can downgrade by contacting our Customer Support team at support@selleramp.com.
How do I upgrade my subscription?
In SAS, visit the Account page and under Subscriptions, click Upgrade to view all available upgrade options.
How do I cancel my subscription?
If you’d like to take a break, cancel, change, or update your subscription, visit SAS's Account page. If you reactivate with the same email, you will retain your History and Settings.
How do I change my billing address?
You can request a billing address update by emailing support@selleramp.com. Should you wish to do this yourself in future, you can update your billing address in our billing portal; just let us know when you first request a billing address change ...
Where can I view my lookup count?
You can view your lookup count in your SAS Account page here under Subscription Details.
Can my invoices be sent to a different email address to the one I use with SAS?
Our system can only send invoices to the email associated with the account; we do, however, provide a third-party option to access and download them - please contact support@selleramp.com for further information.
How do I reactivate my SAS subscription?
Welcome back! To reactivate log in with your existing credentials to any of the tools (Chrome Extension, Web App, Apple or Android Mobile App). You will be asked to select a package and complete your billing details. Once reactivated you can use SAS ...
How long will my SellerAmp data be kept for after cancelling my subscription?
Your account's History and Settings will be kept indefinitely (unless you request deletion of your data), so that you can log back in and reactivate at any time and it will be waiting for you. Should you wish for your data to be deleted, please ...
When I choose to cancel, why does the cancellation date not show as today?
If you choose to cancel a subscription (click here to do so), it will be cancelled at the end of your next current billing cycle. This allows you to use the subscription until the end of that billing cycle, but it also indicates that you will not be ...
Can I share my SellerAmp account?
If you would like to give your staff or Virtual Assistants access to SAS, at this time, you would just share your credentials. It's worth noting the following when granting access to your account: Only access one Seller Central account: SellerAmp SAS ...
When will my lookup count reset?
If you are subscribed to the Getting Started packages which are limited to 1000 lookups per month, the count will reset at different interludes, depending on the package: The monthly subscription resets the lookup count upon renewal The annual ...
When will my SAS subscription renew?
You can find this information in the SAS Account page under Subscription Details:
How do I change my email address in SAS?
You can easily change the email on your SellerAmp account via SAS using the below steps 1. Requesting the change in SAS Visit 'Account' in any SAS tool Click 'Change' in the email field Enter the new email address you wish to use and click Submit - ...
What are lookups in SAS?
A lookup (also known as a scan) is when you look at SAS analysis for the product. Examples of this are... Scanning barcode on mobile app Doing a search in SAS for a product When the analysis automatically comes up in the Chrome extension on an Amazon ...
How do I change my SAS password?
Visit Account Details in SAS's Account page and next to Password, click Reset; note that only the account owner can change the password.
Popular Articles
Does SellerAmp charge VAT on top of my subscription?
By default, VAT appears on the sign up page (as we are a UK based company); the VAT will disappear when you select your billing country, if you are not in the UK. Your VAT number can be added on the sign up page if you are in the UK, however, if you ...
When will my lookup count reset?
If you are subscribed to the Getting Started packages which are limited to 1000 lookups per month, the count will reset at different interludes, depending on the package: The monthly subscription resets the lookup count upon renewal The annual ...
Do you charge my card at signup?
We do offer a free 14-day trial, and your trial time begins at signup. We capture the card information at signup as it will proceed to charge you after the 14-day trial period, (unless you decide to cancel). Nothing is actually charged at signup, but ...
QVS - Quick View Simplified
QVS is a free Chrome extension from SellerAmp to quickly see key product details directly on the Amazon search page. Features Product ASIN — quick copy to clipboard Shows if Amazon is on the listing Count of FBA and FBM sellers Number and details of ...
Getting Started with Google Sheets
In the web app (sas.selleramp.com), visit Sheets/Setup Connect your Google account. SAS will ask for your details. On the Google side you will have to give SAS permission/acknowledge it. Return to SAS to create a new worksheet by clicking 'New Sheet' ...