SellerAmp SAS: Multi-User Analytics

Multi-User Analytics

User Analytics

This feature is available on the Users page for Going Pro customers and allows the account holder to analyse the activity of active team members in regards to lookups and exports.

Configure the dataset and time range

Before diving into analytics, it's worth knowing how to filter relevant team members, and what timeframes and formats you can use. Working your way down the page, first choose when you want to review, and what format you would like your charts to be in.

When

User analytics page showing date filter and available chart formats

Who

Once you have selected this information, go to the Users section and filter the team members you would like analyse using the tick box on the left:
Analytics' Users section showing users selected for analytics

Analyzing the data

The User Analytics offers three datasets for you to analyse - the Activity Heatmap, Lookups and Exports.

Activity Heatmap

This is a year-round view of activity to highlight the peaks and lulls in lookup activity, and the colour intensity is relative to the highest daily count for the selected team members. The red arrow indicates that the chronological dates go in a vertical order.
Activity heatmap for selected timeframe

Next up are the datasets where the selected timeframe and format apply.

Lookup and Export Counts

Depending on the type of chart you selected, the charts will look like this - clicking on a team member's name at the bottom will remove/add them from the chart, and show:
  1. The total number of daily lookups
  2. A breakdown of the total daily lookups by tool (web app, extension and mobile app)
LINE
STEPPED
BAR
STACKED
Line chart view
Stepped chart view
Bar chart view
Stacked bar view

Whereas the lookup count table shows the number of lookups along with the device used, the export count table only shows the number of products exported to Google Sheets and does not break down which tool was used to export a listing.
User export counts graph view

Table of Lookup Counts

For a quick analysis, this table shows a basic view of daily lookups, and the total count for the selected period.
Table of lookup counts showing user stats for dates

Per-User Analytics Views

If you only want to analyze one team member's peformance, you can click Analyze and this will load the sole team member's analytics, (you can also do this in the Users' tab and click Analytics from the dropdown).
USERS PAGE
USER ANALYTICS PAGE
Accessing a single user's analytics through the Users page

Accessing a single user's analytics through the User Analytics page


Besides each section having the team member's name after its title, the Lookup Count and Export Count tables are combined into one streamlined chart:
Combined lookup and export count graph for single user

To return to the main analytics view, click 'Back to analytics'.
Returning to the main analytics view using the 'Back to analytics' button

Per-User History View

In your History page, you can view an individual team member's history by selecting their name and clicking Search.
USERS PAGE
HISTORY PAGE
Accessing a user's history through the Users page

Accessing a user's history on the History page

Here, you can view detailed information about products the team member has analyzed, including:
  1. The product title
  2. The Product ASIN
  3. The marketplace they were sourcing in
  4. The tool they used to search for the product
  5. How they found the product (keyword, website, scanning)
  6. The date and time the product was analyzed
Single user's history showing sourced products, displaying product title, ASIN, marketplace, tool used, how product was found and when

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