How to Pause Your SellerAmp SAS Subscription

How to Pause Your Subscription

Pausing your Subscription

When you pause your subscription, it will automatically pause for up to 90 days, freezing any remaining time on your billing cycle. You can log in and reactivate your account at any point during the pause window. 
The time remaining on your billing cycle will be paused as well, so you will resume with the same amount of time remaining as when you paused.

To pause your subscription , please follow these steps.

  1. Visit your Account page at sas.selleramp.com

  2. Select the option to pause your subscription under the Subscriptions section.
    Subscription Details page showing options to Pause

  3. When you've clicked Pause and Confirm in the dialog box, a confirmation email will be sent to your SAS email account, where you need to click the link to complete the pause process.
    If you do not complete this step, your subscription will remain unpaused and your billing cycle will remain the same and you will continued to be charged.

    Pause confirmation dialog for SAS subscription

    Pause confirmation email for SAS subscription

Note: Free trials cannot be paused; once a trial period starts, it runs continuously until its expiry date.

Resuming a Paused Subscription

If you want to reactivate your paused subscription right away, you do not need to wait for the scheduled auto-resume date.

  1. Log in to your account at sas.selleramp.com or on the mobile app

  2. Go to Subscriptions.

  3. Click the Resume button.

  4. Confirm: Check your inbox for a confirmation email showing your subscription is active.

Why do I see a future date?

The date shown in your portal (e.g., Resume on 14/10/2026) is when your scheduled pause period naturally ends. You can bypass this and resume your service at any time by clicking Resume at any time.

Paused subscription settings showing the 'Resume' button