Fix BQool 403 Error: Troubleshooting Forbidden Panel Access

The BQool panel shows a 403 error – how do I fix this?

The Cause

There are a few possible reasons for this error:
  1. The integration button is not turned on in BQool
    BQool Settings window showing the SellerAmp SAS integration
  2. The BQool subscription has ended or has been put on hold due to an inactive payment.
  3. The email address used for the SAS account is different to the email address used for the BQool account. 

Troubleshooting Steps

Ensure you have tried all of the below steps to rectify the issue:
  1. In BQool go to Listings > Active Listings > Settings > General.
  2. Turn on the integration and the SellerAmp integration page will pop up with a pre-generated token. Once connected, return to the BQool integration page in SAS (My Account > Integrations > BQool) to save the settings.
    Setup wizard for BQool integration in SAS
  3. Renew your BQool subscription at https://acc.bqool.com/ and select a plan.
  4. Change your email in SellerAmp by visiting the Account page in https://sas.selleramp.com/.