How do I access invoices?
You can download your invoices from the Billing tab on your SAS Account page, found here.
If you cancelled and reactivated your subscription and you require invoices prior to the cancellation, please contact support@selleramp.com.
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Can my invoices be sent to a different email address to the one I use with SAS?
Our system can only send invoices to the email associated with the account; we do, however, provide a third-party option to access and download them - please contact support@selleramp.com for further information.
Can I share my SellerAmp account?
If you would like to give your staff or Virtual Assistants access to SAS, at this time, you would just share your credentials. It's worth noting the following when granting access to your account: Only access one Seller Central account: SellerAmp SAS ...
How do I change my SAS password?
Visit Account Details in SAS's Account page and next to Password, click Reset; note that only the account owner can change the password.
How long will my SellerAmp data be kept for after cancelling my subscription?
Your account's History and Settings will be kept indefinitely (unless you request deletion of your data), so that you can log back in and reactivate at any time and it will be waiting for you. Should you wish for your data to be deleted, please ...
When I choose to cancel, why does the cancellation date not show as today?
If you choose to cancel a subscription (click here to do so), it will be cancelled at the end of your next current billing cycle. This allows you to use the subscription until the end of that billing cycle, but it also indicates that you will not be ...