Your Subscription
Managing Your Devices in SellerAmp SAS
How to View Your Connected Devices Click the Account icon in the top-right corner. Click Devices at the bottom of the menu to see all currently active and pending devices How to Remove a Device When you remove a device, a seat becomes available on ...
Can I pause my trial?
Free trials cannot be paused; once a trial period starts, it runs continuously until its expiry date.
Managing Your SAS Subscription
Whether you want to pause your account, adjust your plan, or cancel your service entirely, you can manage all your account options in one place. How to Manage or Cancel Your Subscription To take a break, change your plan, update your payment details, ...
Can I get a refund for my SAS subscription?
In accordance with SellerAmp’s Terms and Conditions, all charges and subscription fees are strictly non-refundable. We do not offer refunds or credits for partial months, partial years, or unused active accounts, and you can cancel your subscription ...
How to Resume Your Cancelled Subscription
If your subscription is set to cancel but you want to keep it, you can easily reverse the cancellation before it expires. When a subscription is scheduled to end, its status will show as NON-RENEWING. Resuming it ensures your service continues ...
If I delete SAS, does that cancel my subscription?
Deleting the mobile app or extension will not cancel your subscription, as this needs to be done via your Account here.
How do I add more installs to my subscription for other users?
If you are on a Going Pro plan, you can expand your reach by purchasing Add-on Packs for your existing base package in the Subscriptions section of your Account; there is no limit to the number of packs you can add. What An Add-on Pack Includes 5 ...
How do I change the currency of my subscription?
After signup, the currency cannot be changed on the subscription. If you need to change the currency : Cancel your existing subscription Sign up again for the preferred subscription in the preferred currency using a different email address to the one ...
How do I pause my subscription?
You can pause your SellerAmp subscription in under Subscriptions on SAS's Account page, which will default to a 90-day pause window. Should you wish to resume using SAS during that time, you can reactivate by logging in before to resume service on ...
How do I downgrade my subscription?
You can downgrade by contacting our Customer Support team at support@selleramp.com.
How do I upgrade my subscription?
In SAS, visit the Account page and under Subscriptions, click Upgrade to view all available upgrade options.
How do I cancel my subscription?
If you’d like to take a break, cancel, change, or update your subscription, visit your Account page at sas.selleramp.com. If you reactivate with the same email, you will retain your History and Settings.
How do I reactivate my SAS subscription?
Welcome back! To reactivate log in with your existing credentials to any of the tools (Chrome Extension, Web App, Apple or Android Mobile App). You will be asked to select a package and complete your billing details. Once reactivated you can use SAS ...
How long will my SellerAmp data be kept for after cancelling my subscription?
Your account's History and Settings will be kept indefinitely (unless you request deletion of your data), so that you can log back in and reactivate at any time and it will be waiting for you. Should you wish for your data to be deleted, please ...
When I choose to cancel, why does the cancellation date not show as today?
If you choose to cancel a subscription (click here to do so), it will be cancelled at the end of your next current billing cycle. This allows you to use the subscription until the end of that billing cycle, but it also indicates that you will not be ...
When will my SAS subscription renew?
Find this information by visiting your Account page at sas.selleramp.com: